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ITEM RENTAL INFO

Last Update: 7.4.24

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Item Rental FAQs:

What happens if an item you rent breaks / breaks down while I'm using it?
Damage protection is an optional service offered by Zieros that relieves Customer of repair or replacement charges if the item is damaged during normal use during the Rental Period. The charge for Damage Protection is 15% of the Rental Price and will appear as a separate line item charge on the Agreement and on the invoice. Customer must accept or decline the Damage Protection service at the time of rental. Damage Protection is not insurance. Damage Protection does not cover loss of or damage to the item caused by theft, abuse, misuse, neglect, intentional acts and/or failure to follow proper use and care instructions provided for the item. Customer expressly acknowledges and agrees that Customer shall be responsible for all repair or replacement costs not covered by Damage Protection. *As long as you use the rented item as intended, and in that process it does break / malfunction, you are good if you get the Damage Protection. If you don't, and it does malfunction or break, you are liable for either the repair costs, or the full cost of the item to be replaced. 


 

What types of items can I rent?
We rent a variety of useful items. Don't see an item for rent that you'd rent if we had it? Let us know! 


 

How much does it cost to rent an item?
This all depends on the item, time frame, and other factors. There isn't any single total flat fee. 


 

Why should I rent from Zieros?
We allow you to rent items so you don't have to spend the money to purchase one outright when it's not necessary or cost prohibitive for you! As well as saving you from the cost and hassle of item maintenance and storage. There isn't any reason to buy something very useful to only use it once then let it sit!

 

How long can I rent an item?
You can rent for as little as an hour, and for as long as you want! 


 

What happens if an item does not work?
We ensure the item works properly before you leave. If you experience issues with the item while completing your project, simply bring it back to Zieros. If you purchased Damage Protection at the time of your rental, you are not responsible for repair costs for items that break due to normal use. Otherwise, any costs to repair / replace the item could be charged back to you.


 

Can I make a reservation for an item?
Items are on a “first come, first serve” basis, so there are no advanced reservations available.


 

What do I need to bring in order to rent a item?
You will need a valid government-issued photo ID such as a driver’s license or passport, as well as a valid credit card for the deposit. No debit cards will be accepted at the time of rental. However, debit cards, as well as cash, are accepted for the total payment upon return of the item.


What is the deposit amount?
50% of the total agreed upon cost, plus additional fees such as damage protection. This is due upon the signing of the agreement.

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Will you keep my credit card on file?

Your credit card will be kept on file until the item is returned, your full bill is paid, and the physical item is reviewed to ensure that it has been brought back in the same condition that you rented it out in. Whichever comes last.

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TERMS OF USE
ITEM RENTAL AGREEMENT TERMS AND CONDITIONS (“AGREEMENT”)
 

1. GENERAL: 

This Agreement is between Zieros Limited (“Zieros”) and the customer identified in the Agreement as (“Renter”). Zieros will provide Renter the item(s) (“Item”) described in this Agreement and in accordance with the terms set forth in this Agreement. Zieros will provide the item “as is” and in good working condition for the rental period (“Rental Period”) and according to the initial rental subtotal price identified in this Agreement (“Rental Price”). Renter agrees to return the item prior to the expiration of the Rental Period in the same condition as rented, and with all pieces or items that came with it, or pay the additional rental fees described in Section 8.

2. PAYMENT: 
Renter is responsible for all renaming charges due in full at the closing of the Rental Period or upon Zieros’s request, using a payment method approved by Zieros, including deposits (“Deposits”). Renter consents to the hold of Renters credit card info for estimated charges due, and authorizes Zieros to process all amounts due on Renter's Card (including any applicable additional and final costs specified).

In the event Renter cancels a pre-scheduled delivery of an item within 12 hours of the scheduled delivery time, a cancellation fee will be charged to the credit card on file. All charges are subject to audit, and either party will promptly pay to or credit the other party for any necessary adjustments or corrections to charges as a result of the audit.

Renter must notify Zieros in writing of any disputed amounts, including credit card charges, within thirty (30) days after the receipt of Zieros rental contract/invoice, or Renter will be deemed to have irrevocably waived its right to dispute such amounts. Renter will also pay all direct costs of collection, including attorney fees, and interest, on any past-due amounts.

3. PERMITTED USE/RESTRICTIONS/MAINTENANCE: 

Renter agrees that Zieros has no control over the manner in which the item is operated during the Rental Period.

Renter warrants that:


(a) Renter will inspect the item to confirm that it is in good condition, without defects, and is suitable for Renter’s intended use; 


(b) Renter has received all information requested regarding the operation of the item;


(c) Zieros is not responsible for providing operator or other training unless requested by Renter;


(d) Renter will: (I) use the item for its customary, agreed upon purpose, in compliance with all operating and safety instructions; (II) immediately discontinue use of the item if it becomes unsafe or in a state of disrepair; (III) not use the item in a negligent, unauthorized, illegal, abusive, or like manner;


(e) The item will be kept in a secure location. Theft of item while in possession of Renter, could result in full recoup of any potential costs incurred by Zieros from Renter;


(f) Renter will maintain possession of the item and can not sublease, sell the item, or assign this Agreement to another party;


(g) Renter will keep the item free and clear of all liens, charges, and encumbrances; 


(h) Renter will use the item in compliance with all applicable laws and regulations; 


(i) Renter will not alter or cover up any decal or insignia on the item or remove any operational or safety instructions;


(j) Renter will not aid in the vandalism or theft of the item; 


(k) Renter will not rent the item upon the basis of false or misleading information;


(l) Renter will not operate the item while intoxicated or under the influence of any substance that impairs Renter’s ability to operate the item;


(m) Renter will not remove, operate, or utilize the item outside of the United States, and more directly, the specified area where Renter has agreed to use it in.

I. For any applicable item, Renter is required to do the following during the possession of item:
   •    Renter will maintain proper fuel, oil, or lubrication levels in and for the item;
   •    Renter further agrees to perform routine maintenance and inspections on the item, including inspections on leaks, cooling systems, batteries, cutting edges, and cleaning in accordance with the manufacturer’s specifications and proper operation of item.

II. Item Return. 


(a) Item must be returned on or before the agreed upon return date at the time specified in the Agreement. Renter will return the item to Zieros location where the item was rented in the same condition as when rented. Moreover, if the item is not returned as specified in Section 3 (this section), a cleaning charge, a drop charge, a damage charge, or a rate change may apply (in addition to any remedies set forth in Section 8 and throughout this agreement). If the item is not returned at the expiration of the Rental Period or if Zieros determines that the item is no longer in Renter’s possession, Renter will be deemed unlawfully in possession of the item, and Zieros may, among other remedies, seek the issuance of a warrant for the arrest of Renter or any other person in possession of the item. 


(b) If an Item is returned to Zieros past it's agreed upon due date and time, an additional 7% late fee will be instituted for each hour the item is past the agreed upon due date and time, and with respect to all other aspects of this agreement.

(c) Zieros reserves the right to charge additional fees, with in reason, for any Additional Failures that occur if item is not returned.

III. Investigations. In the event that suspected violation of terms has occurred by Renter, all Renters will promptly submit incident reports, deliver to Zieros a copy of all related documents, and fully cooperate with Zieros’s investigation of any vandalism, theft, accident, claim or lawsuit involving the item. This obligation to cooperate does not mean that Zieros will defend Renter in any scenario.


IV. California Proposition 65 Warning Notification Requirement. Renter acknowledges that an item with a "Prop 65 Warning" can expose Renter to chemicals that are known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
 

4. ITEM DAMAGE / REPAIRS / PROTECTION:



(a) Item Damage: Regardless of fault, Renter is responsible for all loss of and damage to any items in Renter's possession under the Agreement (including loss or damage due to normal use and damage caused by theft, abuse, misuse, neglect, or intentional acts). Renter is responsible for Zieros’s loss of use and an administrative charge for expenses associated with processing the loss and damage claim (collectively, “Administrative Charges”).




(b) Item Damage Protection: Item damage protection is an optional service offered by Zieros that, if selected, modifies this Agreement to relieve Renter of repair charges, replacement charges or Administrative Charges if the item is damaged during normal use during the Rental Period (“item Damage Protection”). Renter must accept or decline the item Damage Protection at the time of Agreement. In the event Renter elects item Damage Protection services:

[b-i] The charge for item Damage Protection is 15% of the Rental Price and will appear as a separate line-item on the Agreement and on the invoice;

[b-ii] Item Damage Protection does NOT cover loss of or damage to items including, but not at all limited to; damage caused by theft, abuse, misuse, neglect, or intentional acts caused by anything other than normal use. Renter expressly acknowledges and agrees that Renter will be responsible for all loss or damage caused by anything other than normal use of items. Item Damage Protection is not insurance and Zieros may make a profit on its item Damage Protection. 


 

(c) Repairs / Replace: In the event Renter does not elect to purchase item Damage Protection, Renter agrees that an estimated “Repair Replace Cost” will be charged for items that are returned with damage due to abuse, misuse, neglect, intentional acts, or the like. The Repair / Replace Cost will not exceed the fair market value of the item and applicable fees. Renter acknowledges and agrees to pay the Repair / Replace Cost and authorizes Zieros to charge the Repair / Replace Cost to the Renter's Card. All maintenance or repairs must be performed by Zieros. 


 

5. RENTAL TIME FRAME:

a) Zieros Rents by the hour, with a minimum of 1 hour rental time, no maximum, and a minimum of a .50¢ charge will be required should the rental cost be lower than .50¢.

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b) If You rent an Item, and your return end time is the next day or beyond, the maximum hours that you will be charged for over a single 24 hour period will be 10 hours. This does not include fees, taxes, damage, and all additional costs.

There is no maximum time frame that an item can be rented out for. 

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c) Renting items is done by full hour increments only. No Partial hours will be done. If you go over your rental time by any amount, you will be charged for the full hour, plus any additional late fees if applicable.

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6. LIMITATION OF LIABILITY:

I. DURING THE RENTAL PERIOD, RENTER ASSUMES ALL RISKS ASSOCIATED WITH AND FULL RESPONSIBILITY FOR THE POSSESSION, CUSTODY AND OPERATION OF THE ITEMS, INCLUDING, BUT NOT LIMITED TO: RENTAL CHARGES, RENTER TRANSPORT, LOADING AND UNLOADING, PROPERTY DAMAGES AND DESTRUCTION, LOSSES, PERSONAL INJURY, AND DEATH. RENTER EXPRESSLY ASSUMES ALL RISK OF DAMAGE TO THE ITEM(S) UNLESS RENTER PURCHASED ITEM DAMAGE PROTECTION, WHICH ALLEVIATES CERTAIN COSTS AND RESPONSIBILITIES, AS PROVIDED IN SECTION 4. FAILURE TO RETURN THE ITEM(S) COULD LEAD TO RENTER BEING PROSECUTED FOR A CRIME. 


 
7. NO WARRANTIES:

Zieros does not design or manufacture the item and is not the agent of the manufacturer or any other supplier of the item. Zieros DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE ITEM, ITS DURABILITY, CONDITION, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE. Renter acknowledges acceptance of the item “as is” and on a “where is” basis, with “all faults” and without any recourse whatsoever against Zieros.
 

8. INDEMNIFICATION: 


(a) EXCEPT AS OTHERWISE PROVIDED FOR IN THIS AGREEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW, RENTER HEREBY INDEMNIFIES, RELEASES, AND HOLDS ZIEROS HARMLESS FROM AND AGAINST ALL CLAIMS, LOSSES, EXPENSES (INCLUDING ATTORNEYS’ FEES AND EXPENSES), LIABILITIES AND DAMAGES (INCLUDING PERSONAL INJURY, DEATH, PROPERTY DAMAGE, LOST PROFITS, AND SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES) ARISING OUT OF:

[I] ALL CLAIMS WHICH ARE EXCLUDED FROM OR IN EXCESS OF THE LIABILITY PROTECTION PROVIDED BY ZIEROS;

[II] ALL CLAIMS BY OR AGAINST ZIEROS ARISING OUT OF RENTER’S OPERATION OF THE ITEM;

[III] ALL CLAIMS BY OR AGAINST ZIEROS ARISING OUT OF RENTER’S FAILURE TO COMPLY WITH ALL TERMS OF THIS AGREEMENT. RENTER’S INDEMNITY OBLIGATION WILL SURVIVE THE EXPIRATION OR TERMINATION OF THIS AGREEMENT. IF ANY PART OF THIS SECTION IS DETERMINED INVALID BY A COURT OF LAW, RENTER AGREES THAT THIS CLAUSE WILL BE ENFORCEABLE TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE EXTENT THAT RENTER’S STATE DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SUCH LIMITATIONS MAY NOT APPLY. 


(b) NOTWITHSTANDING ANY OTHER PROVISION IN THE AGREEMENT TO THE CONTRARY, ZIEROS WILL NOT BE LIABLE TO RENTER, AND RENTER WAIVES ANY CLAIM AGAINST Zieros FOR LOST USE, LOST PROFIT, LOST REVENUE, LOST SAVINGS, LOST REPUTATION, LOSS OF PRODUCTIVITY, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES RELATED TO THE RENTAL, EVEN IF SUCH DAMAGES WERE FORESEEABLE OR RESULT FROM A BREACH OF THIS AGREEMENT.
 

9. DEFAULT AND REMEDIES:


(a) Failure to Extend Rental Period: To extend the Rental Period, Renter must obtain Zieros’s written approval prior to the expiration of such Rental Period. Should Renter fail to return the item prior to the expiration of the Rental Period or fail to return the item in good order and condition as when received, including all pieces and parts that came with the Item, Renter will be in default of this Agreement. In addition to remedies set forth in Section 3, if the item is not returned prior to expiration of the Rental Period, fails to return rented Item at all, or Item is returned with missing parts and/or pieces, Renter will be charged an additional rental fee (“Additional Rental Fees”) until the first to occur of the following:

[i] the item and related parts are returned;

[ii] Zieros has received funds in the amount of the value of the item or missing parts based upon the condition of the item at the beginning of the Rental Period (“Present Value”);

[iii] the 30th day after the Rental Period expires.




(b) Breach of Terms and Conditions: In the event that Zieros determines Renter has violated any term or condition of this Agreement, Zieros may take all action necessary to secure either:

[i] the return of the item or associated parts and/or pieces;

[ii] funds equal to the Present Value of Item.

 

In the event Zieros must take actions pursuant to any part of this Agreement, Renter will reimburse Zieros for all costs incurred including, without limitation; reasonable attorney’s fees. Renter expressly agrees and hereby authorizes Zieros to charge to the Renter's Card all amounts show in this Agreement, and all charges subsequently incurred by Renter under or related to this Agreement, including but not limited to:

[1] extension of the Rental Period;

[2] any charges incurred in connection with the recovery of the item;

[3] any charges incurred for failure to return the item, INCLUDING, WITHOUT LIMITATION, ADDITIONAL RENTAL FEES OR ITEM REPLACEMENT FEES (less any paid Additional Rental Fees). To the extent required by applicable rules, Zieros will obtain Renter’s additional authorization to charge Renter's Card, if applicable, for any insurance costs related to item loss, theft, or damage during the Rental Period. 


 

(c) Payments:

[i] Renter can request to pay any Additional Rental Fees at any time within the allowed rental period.

[ii] Zieros is authorized to obtain updated card account information from the card issuer.

[iii] Renter agrees that a service charge of 1% per month, or the maximum rate permitted by law, will be assessed on all delinquent accounts, until paid in full.

[iv] Renter is prohibited to use any Zieros credit line to pay for delinquent or past due accounts and any future rentals will be rejected until Renter’s account is paid in full.

[v] If Renter’s payment towards the account is returned, denied, or otherwise unable to be processed, the balance due may be sent to a 3'd party collection agency on the 31st day after the expiration of the Rental Period.




(d) No Notice: RENTER HEREBY AGREES THAT RENTER IS NOT ENTITLED TO NOTICE OF DEFAULT OR NOTICE OF ANY ACTION OF ENFORCEMENT BY ZIEROS OTHER THAN WHAT IS EXPRESSLY PROVIDED FOR UNDER THIS AGREEMENT. Should Zieros fail to meet any of its obligations under this Agreement, Renter’s only remedy is repair or replacement of the item or a rental charge adjustment, or reimbursement at Ziero's sole discretion.
 

10. COMMUNICATION AND NOTICES:

Updates about Agreement and item via text message, phone call, email, or other method;

Renter understands and agrees that by providing this info only entitles Zieros to communicate with Renter about said Agreement and item and nothing else unless other agreements have been made. All notices and communications will cease once Agreement has been fulfilled by all parties unless further action is required.


11.     RENTER’S INDEPENDENT STATUS:

The relationship between the parties under the Agreement is that of independent entities. Renter is not the agent or authorized representative of Zieros for any purpose, nor the other way around.


12.     GOVERNING LAW:

This agreement is to follow all laws and regulations in the state of Pennsylvania and the USA.


13.     SEVERABILITY:

If any provision of the Agreement is held to be invalid or unenforceable for any reason, the remaining provisions will continue to be valid and enforceable. If any court finds that any provision of this Agreement is invalid or unenforceable, but by limiting such provision it would be valid and enforceable, then such provision will be deemed to be written, construed, and enforced in it's limited capacity.


14.     ENTIRE AGREEMENT:

This Agreement represents the entire agreement between Zieros and Renter. This Agreement may not be amended or modified except in writing signed by both parties. This Agreement supersedes any prior written or oral agreements between the parties.
 

2810 W. Liberty Ave • Dormont PA 15216
HOURS: Sun 1-5 / Mon 10-4:30 /  Tues-Wed 1-7:30p / Thurs 10-4:30 /  Fri-Sat 11:30-6


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